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How to Send Login Credentials

This guide provides you with clear instructions on how to request and share login credentials with a user.

Written by Carlos Rivas

VIDEO TUTORIAL BELOW

VIDEO LINK

Step 1: Go to CM > Request User Credentials.

Step 2: In the search bar, type the user’s first name or last name.

Step 3: Click Select and then Confirm.

Step 4: An email will be sent containing the user’s username and password to the admin’s email address that processed this action

  • You can forward this email directly to the user, or

  • Copy and paste the information into a new email.

💡 Need Help?
If you encounter issues or need additional assistance, please contact our support team at: 📧 [email protected]

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