This guide is useful when:
An owner wants to change their vote.
An owner submitted both a paper proxy and an online vote and you are accepting the most recent submitted vote.
VIDEO TUTORIAL BELOW
VIDEO LINK
Step 1: Go to Owner Meetings
Go to CM > Owner Meetings.
Step 2: Select the Meeting
Click the required meeting.
This will display a dropdown menu.
Select “Voting.”
Step 3: Open Vote Details
The system will now display the details of the vote.
Click “Record Meeting Vote(s).”
Step 4: Review the Vote List
You’ll see a list of:
All non-electoral questions included in the vote.
All units in your association, with boxes showing if they voted and which option they selected.
Step 5: Invalidate the Vote
Locate the correct unit and user.
Use the search box to search for the address or the voter’s last name to find their vote
Uncheck the box next to the unit’s address.
Click Confirm.
Step 6: Owner Re-Casts the Vote
The owner is now able to log in again and cast their new vote, or the admin user can record the voter’s new paper submission
💡 Important: This process applies only to non-electoral questions. Secret votes cannot be invalidated once submitted
💡 Need Help?
If you encounter issues or need additional assistance, please contact our support team at: 📧 [email protected]